All tiles must be returned unused, in the original packaging and in perfect re-saleable condition within 30 days of delivery.
You are responsible for arranging the return. Once we received your return form, we will advise you of your reference number and the returns address.
Once the goods have been returned we will issue your refund back to your original payment method. Original delivery costs are non-refundable. Please allow up to 10 working days from the day the goods have been received and checked by our warehouse.
Please note, we can only refund tiles that are returned in an undamaged condition. For this reason, we recommend taking insurance with your courier.