We will accept and refund any unused goods within 30 days of the date of the date that you received your order.
We can not accept returns on opened perishable goods ie: adhesive and grout. All goods must be returned in the original packaging and in a re-sellable condition. We will only accept the return of full box quantities
The customer is responsible for arranging the return of goods. You will receive a reference number and the returns address on receipt of your completed Returns Request form.
Refunds will be processed as soon as the goods are received and restocked into our warehouse. No refunds will be given on damaged goods received